Doing business with The Calumet Group, Inc.        is GOOD BUSINESS!
	A Look At Our Customers          Through the sixteen years, The Calumet Group has been in business, we have used a five-phase approach to our service delivery. We call it our Major Project Operation Strategy.  We have provided service to over forty companies, divisions of companies, agencies, or government units.  Over a hundred projects ranging from a simple one day workshop to overseeing the training for the start up of a greenfield steel mill.  Our customers have spanned three continents!  Below are some examples of the kind and quality of service we are capable of.
	State of Nevada National Guard In January 2005, The Calumet Group was selected to staff and run all of the Family Resource Centers for the Nevada Air and Army National Guard.  The three centers are in Reno, Carson City, and Las Vegas. A total of eight employees provide a wide variety of services to the Guard soldiers and their families. Currently 70% of the Guard is deployed to Iraq. United States Army Eighth United States Army - Korea In FY02 the Eighth United States Army in Korea put out for bid their first Army Community Service (ACS) Umbrella Contract. This contract combined fifty individual contracts involving sixteen job classifications in fourteen locations across the Republic of Korea.  The Calumet Group was the successful bidder.  Since then we have worked in close partnership with EUSA (now KORO) to make this ACS Umbrella Contract work.  We are proud to say we have never received an unsatisfactory performance rating. Ratings have steadily climbed to Very Good and Excellent. In addition to the required contract work, The Calumet Group has gone beyond the scope of work and developed individual training programs for each of the positions covered by the contract.  These stand alone training modules, called Right Start, provide consistent training in accordance with Army Regulations and ACS Accreditation Standards. Out of the 22 ACS areas located throughout the world, six are accredited. Five of those accreditations have taken place in Korea, after The Calumet Group took over the umbrella contract.
	Ford Motor Company When Ford Motor Company negotiated provisions for their Employee Development and Training effort, a handful of consultants worked on the design and implementation of that effort.  The Calumet Group was one of those consultants.  Ten years later this effort is a multimillion-dollar training system servicing all of the auto industry.  As an initial consultant, we worked on and led the following efforts:
	Coordinated the College and University Options Program for the Chicago area plants Co-chaired the Technical Assessment Project that examined ways to obtain college credit for Ford Company based training Co-authored the Standard of Good Practice for Technical Skills Assessment for College Equivalency for the nation Taught college and university staff and professors how to apply the Standards of Good Practice for Technical Skills Assessment Conducted a pilot project translating Ford Company Apprenticeship Training into College Credit resulting in over 10,000 hours of college credit being awarded to skilled craftsmen in the pilot plant Completed an equivalency evaluation study for all 33 crafts throughout Ford Motor Company which was utilized to institute the pilot project system in all 27 Ford Motor Company plants throughout the United States
	Bethlehem Steel Bethlehem Steel has consistently been one of our largest customers.  They were our first customer back in 1988 and continued as a customer until they suspended training prior to them being purchased by International Steel Group (ISG).  Through the years Bethlehem Steel consistently turned to The Calumet Group when they had critical training needs.  Without exception, we have provided them with quality training that has met and exceeded their expectations. Burns Harbor, Indiana Division
	Designed and implemented Task Analysis for #1 and #2 Casters Developed and wrote Standard Operating Procedures Developed training content for specified operating positions Developed training for rebuild of #1 Caster Provided 8254 man-hours of instruction Wrote training manual for all operational aspects of the new technology Coordinated all vendor training Coordinated all on-the-job training during commissioning Planned and implemented the entire training program for $220 million Hot Dip Coating Line Designed and developed comprehensive start-up training program Managed the delivery of more than 58,000 man-hours of training Produced training manual Coordinated vendor training involving 22 training and equipment vendors Designed and delivered OSHA mandated training to the entire Burns Harbor Division Workforce 1995-2000 Provided training in Confined Space, Lockout Tagout, HAZCOM, Personal Protection Equipment, and Bloodborne Pathogen In 1998, assumed responsibility for all scheduling, record keeping and curriculum development for OSHA mandated. In the first two years of operation there were documented cost savings of $1,144,864.00 Provided consulting, training and facilitation for the employee Career Development Program, a company-union sponsored program Designed the multi-year project known as Tech 2000, a working partnership with Homer Research Laboratories, in Bethlehem, Pennsylvania.  It was designed as an ongoing training program, involving over 50 managers and 300 hourly operations personnel.
	Sparrows Point, Maryland Division
	Conducted a training needs assessment for the Plating Lines at the Tin Mill Products Division Designed and developed the Learner Program, a self study position specific training program for the 11 operating positions on the three plating lines Designed, delivered and managed operations training for the conversion of the Plating Bath at the #2 Coating Line from a Halogen Bath to the MSA Plating Bath Conducted a series of one-day Training Orientation Workshops to all management personnel associated with the Plating Lines and the MSA Conversion Training Conducted a training needs assessment for the Duo Mill and the Ski Pass Mill in the Tin Mill Products Division
	Double G Coating, Inc. Jackson, Mississippi Having provided exceptional results in the capital project training effort for Bethlehem Steel, they were quick to ask us to join their team in their joint venture with National Steel.  Together they built Double G Coatings in Jackson, Mississippi.  It was a greenfield plant start-up.
	Designed, planned and implemented the entire training program for the start-up of the plant: Completed comprehensive needs assessment and developed a training plan Wrote and edited a five volume operation training manual Coordinated vendor training involving 34 equipment and training vendors Managed the delivery of more than 19,000 man-hours of classroom training Coordinated more than 25,000 man-hours of on-the-job training Assembled and catalogued complete line specific training material's library, including 92 training manuals, publications, and textbooks, 151 training video tapes, 341 computer disks and 71 topic lesson plans and training material files Designed and delivered new employee screening and assessment process
	National Steel Our work with National Steel started as a subcontractor of Acutus Gladwin.  They were responsible for rebuilding the #1 Caster.  Once National Steel saw the quality of work we did, they used our services for a wide variety of training and organizational development needs. Great Lakes Division
	Designed and delivered Process Based Training for the steelmaking department.  This included BOP, Intermediate Treatment and the Continuous Casters Designed and delivered Rocks to Docks, a Process Based Training Module, encompassing the history, customer's base, and operation of the entire plant.  This was delivered to personnel throughout the plant Trained operating and maintenance personnel on the new caster twinning project.  We accomplished an Invisible Start-up, which means that after the conversion, there were no operator errors for over three months Conducted a Situational Analysis for the Continuous Caster Maintenance forces.  This was necessary to help identify and diffuse problems created when divided maintenance responsibilities for two casters were combined Implemented a safety program in the Steelmaking Department, known as "Impacting Safety" which redesigned the safety meetings, safety contacts and safety observations to improve participation, awareness, and effectiveness.  All department personnel became directly involved in safety problem solving and safety improvement.  Resulting in a marked decrease in the measurable and recordable safety incidents.
	Midwest Division
	Completed training needs analysis for General Physics, the training contractor for the Cross Craft Training, related to the start-up of the #3 Coating Line Provided Hot Dip Coating Line Overview Training for the mechanical maintenance, electrical maintenance and operation personnel of the #3 Coating Line Produced a series of training videos based on vendor training for the installation of their new Acrylic Coating Process on the #3 Coating Line
	Large or small, the companies we have served have come back to us for additional services time and again.  Their repeat business is the best recommendation we can have.
	Inland Steel, Indiana Harbor Works
	Designed and conducted Train The Trainer session for new Order Fulfillment System Provided instructional design expertise to General Physics, the primary contractor for the training needs assessment for #5 Pickle Line project Provided instructional design expertise to General Physics, the primary contractor for the Job Task Analysis on the #5 Galvanizing Line
	Newport Steel, Newport, Kentucky
	Provided training and technical assistance to a Union Management task force to retain more than 150 skilled tradesmen in eight craft classifications Reviewed caster operating procedures, and developed a caster training program for hourly and management personnel Developed and delivered Team Building Training for Productivity Teams Developed a pilot Pay-for-Skills project for the Hot Mill
	Georgia Pacific, Gary, Indiana
	The Calumet Group was asked to study the plant maintenance crafts, recommend multi-craft groupings and developed craft training to support the reorganization Developed written assessment instruments and performance protocols for cross craft skill qualifications Completed content validity studies on 28 assessment instruments developed for cross craft qualifications
	EDS at Burns Harbor
	Provided OSHA mandated training to 125 information services personnel
	Sandia National Laboratories, Albuquerque, New Mexico
	Researched material, designed curriculum, and wrote training manuals for overhead crane operation.  The manual has been adopted by the International Union of Operating Engineers as a textbook Trained more than 300 operators
	Voest Alpine, East Chicago, Indiana
	Provided classroom and hands-on training for overhead crane operators at the facility
	International Union of Operation Engineers
	Developed the Overhead Crane Training Program for training departments of the local in the United States Developed Train The Trainer materials for the Overhead Crane Training Program so that the Operating Engineers Training Center in Manitoba, Canada, could use the program Provided consultation to the International Union in legislative matters concerning new approaches to apprenticeship training
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	The Calumet Group, Inc. is your highly reliable performance and solutions provider. What can we do for you?  Give us a call. 219-931-7583